As they don't have the luxury of being able to physically see all of the players. After the offer has been received, the process of withdrawal has also been kept very easy with wagering demands standing at 16X. The player from India has requested a withdrawal less than two weeks prior to submitting this complaint. There's always great confusion. . The payment hasn't been processed yet. We have a liaison. casino makes sure that the money is sent to the rightful owner. I think some of the Brits scoffed about only the Americans being interested in the wedding, but that was not the case for us.