We rejected the complaint because the player didn't respond to our messages and questions. HERE'S HOW IT WORKS: Make a first deposit of €10 or more. I made my first deposit at [HOST] expecting me to have the. You decide when and for which bet. . The player can reopen this complaint at any time. You can use the Back Up Bet for one of your bets. Consequently, we are unable to investigate further and have no choice but to reject this complaint.